RGB Matrix triggers random Moving Head

Generic issues not specifically related to a QLC+ area.
Post here only if you can't really find the reason of an issue
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kraeuter
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Hello,

first of all, I'm using 2 Moving Heads (First 24 Channels in the Universe) and after them there are following my LEDs.
Normaly there are no problems with the MH and the LEDs, but if I'm using the RGB Matrix for some LEDs it triggers my first Moving Head randomly.

Sometimes it triggers the Reset Channel and the MH starts his reset routine and sometimes it triggers a flash light.

Until now, I can reduce this to the RGB Matrix. More precisely its the Plasma, Plasma Colors, Gradient and Falling Stars Effekt. It doesnt matter what LED I'm work with.

Can someone help me please with this issue?
janosvitok
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please attach your qxw file, all custom qxf files, and steps to reproduce (what to click, what to check)
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GGGss
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Hears as a DMX channels overlap.
Are you sure that your MH is addressed correctly and with the correct mode? (14ch. f.i.)
IF your first led is on channel 15 f.i. and your moving head has 15 channels (but only 14ch. defined in QLC+) every time channel 15 is addressed, a reset seems possible.
Check your fixture definition VS documentation.
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kraeuter
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Hello,

thanks for your answers.
First of all, my qxw File is too big - so I uploaded the file here: - deleted LINK -
The qxf File for the moving head is attached.

I make an mistatke in my first explanation. The Moving Heads are the last lights in my universe and not the first.

Steps to reproduce are:
In Virtual Console
- LED Plasma Magenta/Cyan or Red/Blue

My Leds works well and only the first moving head reacts sometimes.

I hope you can understand what I want to say.

Best regards
Attachments
Lixada-Washer.qxf
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Last edited by kraeuter on Mon Nov 30, 2020 11:13 am, edited 1 time in total.
kraeuter
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@GGGss

I thought it too, but I have checked this and I see no overlap in the DMX Channels.
My Leds are from Channel 1 up to 441 and then comes the two MH from 442 to 469.

In this Clip ( https://clips.twitch.tv/LazyTubularLarkSuperVinlin ) you can see how the MH is randomly flashing. Sometimes its white, sometimes its another color and sometimes the moving head is turning off and reseting.
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GGGss
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kraeuter wrote: Tue Nov 17, 2020 12:37 pm the file here: https://www.file-upload.net/download-14 ... n.qxw.html
Hey ... you are sending me 2 .exe files -> I don't like this at all (!!)
Please delete these files on the server.
All electric machines work on smoke... when the smoke escapes... they don't work anymore
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GGGss
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Your fixture profile is faulty.
ScreenHunter_12 Nov. 18 09.34.png
You have 2x intensity channels, dimmer and sound(d) - the RGB-scripts react on intensity channels.
And while at it (changing the profile) define the reset-channels better - this will help you later.
All electric machines work on smoke... when the smoke escapes... they don't work anymore
kraeuter
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First of all, sry, I would never send an exe File without introduction. It comes from that storage site, I didnt know that. Big sorry for this.

And I will overwork my fixture, thanks for this information.
I uploaded the qxw file to my discord server, this works better and without a exe file: https://cdn.discordapp.com/attachments/ ... 9/mein.qxw
kraeuter
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Okay I change the fixture and rework the Soundchannel from Intensity to Effekt.
I dont know what you mean with, define the reset channel better. Into what? Sorry I have minimal knowledge and I'm super happy, that everything works.

But know with these changes, the moving head #1 is still reseting. Now with the reworked Fixture the MH moves for a second fast up and down. This is a new issue.
I have also changed the moving heads to see, if one of them are malfunction, but then its still MH #1 with the issues.

EDIT: I change my Moving Heads +1 in their channels. From 442 to 443. So 442 is now empty without a light or function. This helps, until now I dont see any flashing or reseting.Thanks for your time, my issue is solved. Maybe this thread will helps someone who has the same issue.
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GGGss
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I will still be 'harsh' in my comments. If your fixture profile does not reflect the real outcome - you will be (again) in trouble in future projects to come.
kraeuter wrote: Mon Nov 30, 2020 11:13 am I dont know what you mean with, define the reset channel better. Into what? Sorry I have minimal knowledge and I'm super happy, that everything works.
A reset channel has 1 to 512 reset-possibilities.
If you are at a production (breaking out in sweat), and the head misbehaves, you will have to reset it somehow. (or lower the bridge at -2h and 'ow boy' you are so much in trouble)
Define all reset channels as documented: reset tilt 20-41, reset pan 42-55, reset lamp 56-68, reset gobo position 69-78, ... into the fixture definition.
You will thank me later.
kraeuter wrote: Mon Nov 30, 2020 11:13 am But know with these changes, the moving head #1 is still reseting.
WHY? Because its definition is malformed! Or the previous fixture is mall defined.

Best advice I can give you now, is to completely start from scratch, assign #1 at base-channel 10 etc etc, and have a look what happens?
I predict 'may-ham' somewhere through your project. Heads randomly resetting is a 'not to have feature' and causes many unexplainable headaches in full stress.

My 2 cts
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kraeuter
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GGGss wrote: Mon Nov 30, 2020 7:23 pm A reset channel has 1 to 512 reset-possibilities.
If you are at a production (breaking out in sweat), and the head misbehaves, you will have to reset it somehow. (or lower the bridge at -2h and 'ow boy' you are so much in trouble)
Define all reset channels as documented: reset tilt 20-41, reset pan 42-55, reset lamp 56-68, reset gobo position 69-78, ... into the fixture definition.
You will thank me later.
Ahh got it. Now I understand what you mean. I didnt know, that there are different channels for reseting. I thought it resets the whole MH and it doesnt matter which channel I use. Okay I will overwrite it.
For me its important that the lights are working, because I'm alone and live streaming. So thanks for your reply and your help.

Have a nice day :)
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