Web interface: site can't be reached

[kittyrobbins]

Hello,

I'm probably doing something dumb but simply cannot connect to the web interface from a device. Can someone please review for me?

1. I got my PC's address from settings->network->wifi->[my wifi network name] and scrolling down to IPv4 address.
2. I've tried it by starting QLC+ with both -w and --web in the command line. (I made a shortcut to the .exe file and then just updated the target to C:\QLC+\qlcplus.exe --web or -w)
3. I made sure my PC and devices were connected to the same wifi network.
4. I opened a browser in both iPad and my Android phone and go to http://[IPv4 address]:9999

No joy.
stie cannot be reached
server stopped responding
took too long to respond

However, when I try it on my same PC that is running QLC+, it works great.

Thanks for any assistance.
Kitty

[GGGss]

A firewall settings issue? You have to open the 9999 port in the firewall exceptions.
Network 101: try to ping the QLC+ host machine on either of your devices. If it is reachable, your network settings are good, and you can start looking elsewhere...

[kittyrobbins]

Thanks for your reply, and I think it might be the firewall as you suspect. I get this when attempting a ping: Request timeout for icmp

I made an exception in the firewall for port 9999 and it's all good now. Thanks for your help.